THE BANKING INDUSTRY PARADIGM SHIFT
The banking industry is in perhaps the most significant upheaval since the introduction of computers and electronic banking. The old bank growth model of buying or building branches and waiting for customers to stop by to open checking accounts or apply for loans is no longer the banking paradigm of today. Mobile and digital technologies have completely altered the way customers conduct every aspect of their daily lives - including banking.
Strategic Banking Insights is a resource that provides strategic expertise and insights to enable financial institutions to develop and execute successful programs that contribute to new customer acquisition, improved customer retention, greater share of wallet, higher levels of customer service, and ultimately increased profitability for the bank.